Contact FAQs
1. How do the sizes fit?
Our products generally have a wider cut. You can find a size chart on the product page.
2. How long is the delivery time?
Delivery time within the DACH region is approximately 3–5 business days. We strive to process and ship orders as quickly as possible so you can have your items in your hands as soon as possible.
3. How does a return process work?
Send our support team a message. Returns will be processed within 2–3 days of receiving your email.
4. When are returns processed?
After receiving your email, returns will be processed chronologically. We will do everything we can to review your request promptly and ensure you have a pleasant shopping experience.
5. My product arrived damaged – what should I do?
Write to our support.
6. Where are the products manufactured?
Our products are manufactured in Turkey and finished in Bavaria, Germany.
7. How do I wash my clothes properly?
To ensure your print lasts a long time, we recommend:
- Wash at max. 30°C
- Turn inside out (to reduce pressure)
- Do not iron directly onto the print
- Wash with like colors
With this FAQ page, we hope to answer the most frequently asked questions and provide you with a pleasant shopping experience. If you have any further questions, please don't hesitate to contact us!